New York Regional Office
245 W. Houston St.
The New York Regional Office is one of 57 offices providing benefits, such as Compensation,
Pension, Education, Loan Guaranty, Vocational Rehabilitation and Employment Services, and Insurance. The New York Regional
Office is located in downtown Manhattan and is open from 8:00am to 4:30pm Monday to Friday.
MISSION is to provide benefits and services to veterans and their dependents in an accurate and timely manner which our customers
recognize as compassionate and responsive.
The New York Regional Office serves approximately 800,000 veterans living in the 31 Eastern counties of New York State.
Of the five VBA benefits programs, the New York Regional Office employees administer two directly to our customers. However,
questions on these benefits or briefings for new veterans are conducted on all 5 VBA programs. For the Insurance benefit,
all services are provided by the Philadelphia VAROIC. For Education benefits, four regional processing offices across the
country have been designated. For New York veterans (and all Northeast states), the Buffalo Regional Office is the processing
center for Education claims. The Loan Guaranty program has 9 loan centers across the country. For New York veterans, Manchester
is the Regional Loan Center. Veterans are encouraged to call us at 1-800-827-1000 and if necessary we will direct the call
to the specialized processing centers.
|New York Regional Office